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Social Marketing Resources

Whether you are just starting out and need to learn more about social media or are in the midst of developing your social media strategy and programs, you can find what you need here! Updated monthly, resources are grouped by social media topic and provide both strategic and tactical advice in the form of eBook, white papers, Webinars, podcasts, and more.

White Papers / Reports

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The 8 Success Criteria for Facebook Marketing
Altimeter Group research reveals brands lack maturity around leveraging social features.

Articles

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A Roadmap for Socially Conscious Brands
Learn how brands and consumers can make value-based connections online.

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How Contests Can Create Long-Term Engagement with Users on Facebook
Kevin Tate details the types of contests on Facebook he has seen work, and not work.

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'I Hate My Room,' The Traveler Tweeted. Ka-Boom! An Upgrade!
How Twitter and Facebook can get you better service at hotels – WSJ.com

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Fueling the Momentum of Your Facebook Fan Page
Not every company has unlocked the code to success on Facebook, but those that follow these four critical steps are more likely to reap rewards.

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Why the C-Suite Should be Thinking About Twitter
Companies who don't have at least some executive champions who are engaging with their employees, customers, and the media via Facebook, Twitter, or YouTube are going to go the way of the dinosaur.

On Demand Webinars

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Successful Social Media Programs: Case Studies from 3 Leading Brands
Learn how these 3 companies leveraged social media to achieve their marketing objectives.

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Social Media Help Desk – The Do's and Don'ts of Facebook
Learn how to establish a solid foothold on Facebook to extend your brand, engage fans and activate loyal customers.

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Marketing Predictions for 2010 – What Every Marketer Needs to Know
Get the skinny on what marketers can expect this year with Facebook apps, geolocation, social media marketing and more….

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From Zero to Community – Practical Advice for Growing and Nurturing an Online Community
A community is only a community if there are members, and growing community membership should be done deliberately, not left to chance. Learn the tips and best practices that help drive ongoing, active engagement within an online community.

Podcasts

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Quick-n-Dirty Podcast Series on blogtalkradio
Listen in weekly as Jennifer Leggio (@mediaphyter) and Aaron Strout (@aaronstrout) talk about: social networks, special guests, social media case studies, new execs on the social scene and hot topics of the week.

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Community Powered Podcast Series: Chris Brogan
Chris Brogan discusses location-based platforms, Twitter and community building.

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Community Powered Podcast Series: Guy Kawasaki
Guy Kawasaki talks about negative comments on Twitter and why brands shouldn't sweat it.

From the Desk of the Interruptor: Sugar and Old Spice

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The Engaged Consumer Newsletter is a free, educational resource focused on providing the latest trends in the rapidly evolving social marketing landscape.
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