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EngagementBrands spend billions of dollars every year hoping to engage consumers for a few seconds of their attention. Large amounts of media buys are wasted because it doesn't reach the entire target audience, or the message isn't compelling enough to stand out from all the other advertising noise, or both. The old adage, "I know half my advertising is wasted, I just don't know which half," is truer today than ever before. Social commerce programs avoid the traditional marketing pitfalls for several reasons. First, consumers choose to be involved. Capturing their attention is a non-factor because they've said, "I want to do this." Second, because they're deeply engaged with the experience provided by the brand, they stay involved much longer and are more likely to come back frequently. Powered consumers spend an average of 45 minutes with the brand in a typical consumer engagement. And we provide the brand multiple opportunities to stay connected with their consumers over time — a connection that the consumers welcome. |
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